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236 Reasons to buy ‘Age of Conversation 2′ from tomorrow. And because I say so. October 28, 2008

I’m one of 237 authors who have contributed to the publication ‘Age of Conversation 2 - Why don’t they get it?‘ and I’m very happy to announce that you can buy the book from 08:00 US EST tomorrow, 29th October 2008 here at http://www.lulu.com/ageofconversation. For those of you in the UK, that’s on sale from 12 Noon tomorrow, 13:00 in Netherlands, France and Spain. The publication is a series of themed short essays, involving 237 marketing professionals who blog from 29 states throughout the USA, and from 14 other nations from Australia to the Ukraine. All contributed one page — 400 words — on the topic of “conversation”.

My contribution to ‘AOC2′ was a chapter entitled “You’re a facilitator, not a creative…” in the section of the book called ‘A New Brand of Creative’.

“I can think at about 1250 words per minute, but can only speak at about 250wpm. So I am five times more clever when I keep my mouth shut…” - David Petherick, writing in Age of Conversation 2

There are two important things to note: 1) You can get Age of Conversation 2 in hardback, or in paperback or in e-book format and 2) All the proceeds go to Variety charity. Not one of the authors receives a complimentary copy - we have to buy ours. So if you’d like an autographed or personalised copy - then buy it, ship it to me, and I’ll send it on. It would be quite a feat to get all 237 authors to sign it - what do you think?

So please order your copy now, and benefit yourself, say hi to all of these wonderful authors, and do something to help children who could use a little help from you. You’ll find more information at the Age of Conversation Blog, but for now, go buy that book. You’ll love at least 236 parts of it…

Thanks. Alphabetically, thanks also to the authors.

Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi, Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob LeDrew, Brad Shorr, Brandon Murphy, Branislav Peric, Brent Dixon, Brett Macfarlane, Brian Reich, C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley (CK), C.B. Whittemore, Chris Brown, Connie Bensen, Connie Reece, Corentin Monot, Craig Wilson, Daniel Honigman, Dan Schawbel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Dave Davison, David Armano, David Berkowitz, David Koopmans, David Meerman Scott, David Petherick (Hey that’s me), David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Douglas Hanna, Douglas Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner, Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Eric Peterson, Eric Nehrlich, Ernie Mosteller, Faris Yakob, Fernanda Romano, Francis Anderson, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, G.L. Hoffman, Gianandrea Facchini, Gordon Whitehead, Greg Verdino, Gretel Going & Kathryn Fleming, Hillel Cooperman, Hugh Weber, J. Erik Potter, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne & Todd Cabral, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Heilpern, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, John Herrington, John Moore, John Rosen, John Todor, Jon Burg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Foster, Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kristin Gorski, Lewis Green, Lois Kelly, Lori Magno, Louise Manning, Luc Debaisieux, Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Matt Dickman, Matt J. McDonald, Matt Moore, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel, Neil Perkin, Nettie Hartsock, Nick Rice, Oleksandr Skorokhod, Ozgur Alaz, Paul Chaney, Paul Hebert, Paul Isakson, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman, Rachel Steiner, Sreeraj Menon, Reginald Adkins, Richard Huntington, Rishi Desai, Robert Hruzek, Roberta Rosenberg, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen, Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Stanley Johnson, Stephen Collins, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood, Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tim Brunelle, Tim Connor, Tim Jackson, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman, Uwe Hook, Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau, Wayne Buckhanan, William Azaroff, Yves Van Landeghem

Social Media Management Fees, Authority Blogging and Calling yourself Names… September 10, 2008

Two terms have come to my attention in the last 24 hours. One was “Social Media Management Fees“, the other “Authority Blogging“.

Social Media Management Fees

Yes. The term makes sense, now that I’ve heard it.Mike Coulter of Digital Agency coined the term today, in a thoughtful blog exploring why what should be an invoice item adding significantly to the bottom line of numerous ad agencies, pr companies, digital agencies and general ‘new media’ outfits, isn’t.

I realise I’ve been charging customers Social Media Management Fees (SMMF) since 2006, but only now realised there was such a concise term to describe what I’m charging money for. I always hated ‘online reputation management’ because it always suggested spin and PR, and glossing over things - something I don’t, and won’t do for customers.

Blog Authority / Authority Blogging

I added the term ‘Authority’ to the list of functions for my company Clarocada in 2005. Clarocada Russia, Clarocada Emedia, which is now termed Clarocada Interactive, Clarocada Barcelona, and Clarocada Authority. I initially was aiming to help authors (those with authority, if you follow) to create a voice online, through blogs and social media, and to help them to promote their work to readers, and to perhaps gain other writing assignments.

I’d forgotten, of course, that authors are, in general, a complete pain in the butt to work with. (There are exceptions, but I am not one of them). So I moved more towards offering my services to those in business, who were idea-rich, but time-poor, in order to let them gain ‘Authority’. The term ‘Digital Biographer‘, which I was tentative about using up until it became the headline in a story on the BBC, has always been one that’s not entirely described ‘the full story’. If it’s good enough for BBC News, it’s certainly good enough for me.

I was also interested to note that in May 2007, Technorati coined the term ‘Authority’ to refer to the number of blogs linking to a site in their ‘Technorati Authority’ - so if 193 sites link to you, you have ‘higher authority’ than if, say, 6 sites link to you.

But it was when I read an article referred to by Chris Brogan yesterday, in his Google Reader Share List, where the term “Authority Blogger” was used to describe a service ‘to learn how to use a blog as a way for growing their profile, credibility and influence’. As I looked at the term, I realised this was what I should have called ‘Clarocada Authority’ three years back.

Never mind. A similar phrase did still appear in the description of the service for writers as ‘Blog Authority’.

Calling Names and Bad Language

It’s natural that as a new set of terms and services evolve, language evolves and new terms are created to describe them - some of which dates and is irrelevant very rapidly, and other elements of which becomes common usage. The term ‘new media’ is already looking a bit tired, but it was all the buzz around 2001. By the same token, the term ‘blog’ is far from universally understood even now, in September 2008. And don’t let’s get started on what ‘Web 2.0′ really means…

However, it’s nice to see that a term I’ve used in the past has come to roost in a niche it describes fairly precisely, and that others use the term with essentially the same meaning. As Mike Coulter put it - “I might be on to something.” An accurate way to describe the service I’m asking people to pay for is most definitely an example of good language!

Sorry, I don’t do meetings. I do tweetings. September 5, 2008

“Meetings are an addictive, highly self-indulgent activity that corporations and other large organizations habitually engage in only because they cannot masturbate” - Dave Barry

I don’t do meetings any more. I used to do a lot of meetings. But not any more.

The change from meeting to tweeting - where a series of brief exchanges (each a maximum of 140 characters) can make up the content - has been brought about by a variety of factors over the past 15 years or so - but here are the ten factors that I think are critical.

1. IN GOOGLE TIME
   I no longer have a phone book, business directories or yellow pages. Those were essential when I started my first corporation in 1993. But now, I use Google. As a result, I have less patience for slow ways of doing things - I am impatient. I demand speed, efficiency, and immediate results.
2. HOLA FONEROS 
   I have a laptop computer and a mobile phone, I can work from a cafe terrace in Banyalbufar just as easily as anywhere else. As a result, I don’t have the need to restrict myself to doing business with those who are within easy reach of where I live or work most of the time.
3. HOME OFFICE DRESS CODE
   I don’t need to have an office in the city centre to get my work done - I can do it from my home office. As a result, I don’t need to spend time travelling, and so I use that saved time productively. I also find wearing a suit in my own kitchen a bit pointless, so feel there has to be a very good reason to dress up to go somewhere - and my carbon footprint’s lower.
4. MY ONLINE VISIBILITY
   Whereas I used to have to push information out to people in brochures, newspaper interviews, in meetings, at trade shows, I now have online profiles at LinkedIn, Xing, Ecademy, Facebook, Hyves, Flickr, Friendfeed, MyBloglog etc, and I have blogs and web sites that I can update easily in seconds. As a result, I don’t have to spend so much time introducing myself, and explaining what it is that I, or any of my enterprises provide - people find out about me before they meet me, or get to know me through following my activities online. People can meet me at airports because my photo is online. They can also decide whether they need to waste their time meeting me.
5. I HATE COFFEE 
   I don’t really like coffee any more. And I especially never liked paying £3 for a cup of it unless it was refilled all day and came with free wi-fi. As a result, when someone says - let’s have a chat over a coffee, I say “No. Let’s save the time and money, and spend five minutes now working out if we need to meet - and if so, what items on the agenda we can dispense with before we need to have a meeting”.
6. MEETINGS ARE GETTING SHORTER
   I arranged a meeting in London (yes, I do still sometimes meet people) with guys coming from Amsterdam and from the USA without ever using a phone - and although  we’d not met before, we have already shared dozens of pieces of information that made the business of the meeting last about ten minutes - and then we ordered some food and drinks. We then talked about other interesting stuff and new possibilities - not just ‘the business we need to discuss’.
7. CUT THE CHIT-CHAT 
   I can get to know people online by following their updates - or by looking at what they’ve said, or who they’ve been talking with, or who’s been talking about them - and so with this background, a lot of ‘chit-chat’ becomes unnecessary. As a result, I can filter out people, or filter them in.
8. YOU CAN DO THIS TOO
   You are reading this blog. You can send me emails, you can send me stuff without a courier, you can clarify things in Skitch, you can speak on Skype for free, you can send an instant message or a twitter. But you can do this as suits your agenda - and not be dragged into it by another party with an unknown agenda who wants 100% of your attention - NOW.
9. I NEVER WANT TO SEE YOU
   I can now have customers who I never meet. That used to be very difficult. But now, I can see people, talk to them in real time, swap messages and files, send them sound files and presentations, have a video-conference with them… whether they are half a world away or live around the corner. 
10. LIFE’S TOO SHORT
    A friend of mine died suddenly this year. David was 42. He did not suffer fools gladly, and could summarise biblical volumes of information in a pithy, witty phrase. But he ran out of time. We all will.

“I prefer email and tweets and other online communications over telephone and face to face meetings because it allows me to manage my own time. When I’m meeting face to face the other person will automatically assume they have an hour of my time, which seems to be the standard meeting length, and will take all of that time to talk TO me.

In an email I might grasp their concept within 2 minutes and be ready with a reply. Other times I need to think about their message overnight. All of this is impossible in face to face meetings where an immediate reaction and 100% dedication is demanded.” 

- Boris Veldhuijzen van Zanten 

So if you want to have a meeting with me here’s how to start the conversation:- Let’s tweet.

But what about you - what’s changed the way you handle meetings over the past few years?

A-list Bloggers head to Amsterdam this October September 4, 2008

Sean Connery copies biographer’s photo for his autobiography! August 25, 2008

Sir Sean Connery launched his official biography today at the Edinburgh International Book Festival, a work co-written by our mutual friend, the urbane Murray Grigor.

I just got my first look at the book’s cover. Something seems very familiar about that pose, and the cropping of the photo… now where have I seen that approach before?

Do you think I should be asking Sean’s book designers or the photographer to confess their plagiarism, and show the world their web browser histories?

Happy Birthday Sean - we both know how to hide the fact we’ve got less hair than we did when we were younger. The name’s Petherick. David Petherick…

Digital Biographer reaches Russia. And Russian.

‘Keeber-biograph‘, meaning Cyber-Biographer.

This is a term I came across today when searching through Yandex, the Russian search engine that’s been in the news recently, and which is rightly proud of the fact that, thanks to them, Russia is one of only four countries where Google is not the significantly dominant search engine.

The term came up in a blog by Maya Kim, in the context of an article by Steve Rubel entitled ‘Three Emerging Digital Careers to Watch‘ and I was interested to see that only one of the three terms Steve had used had been expanded and given further clarification using English terms in the context of a Russian blog.

Steve’s Term of Super Cruncher was unchanged, and Chief Customer Experience Officer was simply translated into Russian as ‘Head of the Department of Quality Service for Clients’. But his term ‘Digital Storytellers’ was translated into Russian as ‘Cyber-Biographer’, and also expanded to include the English terms ‘digital storyteller, cyberspace concierge, blog butler, ghost blogger, digital biographer‘.

I recall the terms ‘Cyber Concierge’, ‘Blog Butler’ and ‘Ghost Blogger’ were used when BBC News 24 wrote about my work over a year ago, but I was surprised, and quite delighted, to find this reference being made. (For those of you who may not be aware of the fact, I speak fairly good Russian.)

I like the term Digital Storyteller - it’s a good description of some elements of my work. But I still think that ‘biographer’ is closer to describing things accurately:

biography

noun ( pl. -phies)
an account of someone’s life written by someone else.
• writing of such a type as a branch of literature.
• a human life in its course : although their individual biographies are different, both are motivated by a similar ambition.

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