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237 Reasons to read AOC2: Day 29, Quote 206 – Valeria Maltoni

January 29th, 2009 Leave a comment Go to comments
1896 Telephone, hand cranked magneto on right ...
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How do You Say “Just Do It” in Marketing 2.0? by – www.ConversationAgent.com

“Process isn’t product. Web 2.0 is a toolkit, not an end unto its own. When telephones first came out, steel mills didn’t change their business models overnight and become answering services”

In a chapter entitled ‘How do You Say “Just Do It” in Marketing 2.0?‘ Valeria details three simple steps to ensure that talk turns into action: —

  1. Process isn’t product. 2.0 is a tool.
  2. Have your conversationalists create daily action reports
  3. Give your conversationalists a way to satisfy customer needs

>> Read the full story from Valeria Maltoni and 236 other contributors: Buy Age of Conversation 2 today…

Retweet thisDavid Petherick is one of 237 authors who contributed to the book ‘Age of Conversation 2‘. For the first 237 days of 2009, he is highlighting a chapter from one of his co-authors, briefly discussing their contribution, and linking you to their blog or online presence.
All proceeds from sales of Age of Conversation 2 go to charity.

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  1. January 29th, 2009 at 20:49 | #1

    I really enjoyed your bio, David. Especially the part referencing the kilt and your adoptive languages. Thank you for the shout. I speak Italian and some German and understand French and Spanish. Overall though I speak the universal language of conversation – 2 parts learning about you and others, 1 part sharing what I know. Thank you for publishing this series. It's a nice homage to the team that made the project possible.

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